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CONTACT US

Customer Support & Enquiries

aromavellum is committed to providing clear communication and assistance for all product information, order tracking, and general customer enquiries.

For quick assistance, please reach out via email or send a message using the details below. Our customer support team reviews incoming correspondence continuously, and all written messages receive a formal response within twenty-four (24) hours.

Official Contact Information

  • Company: DEKANDELA, S.A. DE C.V.
  • Registration Number: DEK230220TN8
  • Email: reed@aromavellum.com
  • Address: Av. Casa Blanca 1440, Residencial San Cristóbal, San Nicolás de los Garza, Nuevo León
  • Phone: +52 8181902525

Submitting a Message

When contacting support regarding an existing purchase, please include the relevant order reference number and the full name associated with the account to assist in processing your request efficiently.

  • General Enquiries: reed@aromavellum.com
  • Response Window: Written enquiries are logged upon receipt, with responses issued within 24 hours.

Get a Quote

Please fill out the form and our team will get back to you in 24 hours.