Brand Overview & Corporate Information
The online retail platform www.aromavellum.com and its associated commercial mark, aromavellum, are owned and operated as an integrated consumer enterprise. Registered and headquarters-managed in Mexico, aromavellum serves international clientele across Europe, delivering curated home fragrance products directly through dedicated digital infrastructure.
- Company: DEKANDELA, S.A. DE C.V.
- Registration Number: DEK230220TN8
- Email: reed@aromavellum.com
- Address: Av. Casa Blanca 1440, Residencial San Cristóbal, San Nicolás de los Garza, Nuevo León
- Phone: +52 8181902525
Operational Standards & Fulfillment Governance
Every home fragrance product listed on www.aromavellum.com is handled, prepared, packaged, and dispatched through controlled physical fulfillment protocols managed directly under internal operational standards. From physical inventory warehousing to final shipment release, complete oversight is maintained across all logistics stages to ensure order accuracy, quality control, and compliance with international transport requirements.
Orders destined for European customers are dispatched under Delivered Duty Paid (DDP) logistics arrangements, ensuring seamless custom clearance and transparent fulfillment without secondary duty collection at delivery.
Product Integrity & Digital Content Ownership
All textual descriptions, digital imagery, structural product media, and brand presentation elements hosted across www.aromavellum.com are proprietary intellectual property or utilized under fully verified public material protocols. The platform holds complete title and publication authority for all hosted media content and does not feature or utilize third-party commercial trademarks, corporate logos, or unauthorized design rights.
Product ranges consist exclusively of ambient home fragrance items intended solely for spatial cosmetic enhancement and general room scenting. Products are not designed, formulated, or marketed for therapeutic, medical, physical care, or topical application.
Consumer Rights & Regulatory Compliance
In accordance with applicable Mexican commercial regulations and European Union consumer rights directives, aromavellum maintains explicit protocols regarding consumer transparency, voluntary withdrawal periods, and order resolution:
- Cancellation & Statutory Withdrawal: European consumers retain the statutory right to cancel physical merchandise purchases within fourteen (14) calendar days following receipt of delivery, provided items remain unused, un-opened, and intact within original packaging.
- Support & Dispute Resolution: All pre-sale queries, post-delivery support requests, damage claims, or standard return authorizations are processed directly through the official merchant contact address at reed@aromavellum.com. Standard operational queries are acknowledged and processed within prompt corporate working windows.