1. Corporate Identity & Billing Descriptor
The online retail platform www.aromavellum.com and the commercial brand aromavellum are registered and operated under corporate management in Mexico. All customer transactions executed across the website are billed under standard corporate accounting controls.
- Company: DEKANDELA, S.A. DE C.V.
- Registration Number: DEK230220TN8
- Email: reed@aromavellum.com
- Address: Av. Casa Blanca 1440, Residencial San Cristóbal, San Nicolás de los Garza, Nuevo León
- Phone: +52 8181902525
2. Payment Infrastructure & Processing
Online checkout payments on www.aromavellum.com are processed through Stripe as our designated third-party payment infrastructure vendor.
- Direct Processing: Customers are not required to hold or log into a Stripe account to complete a transaction. Checkout forms allow direct input of supported payment instruments.
- Risk Evaluation & Monitoring: Transactional processing adheres to PCI-DSS standards. Continuous automated monitoring and routine security assessments are conducted by the payment processor to evaluate transaction patterns, verify card legitimacy, and mitigate unauthorized account activity.
- Order Settlement & Fulfillment: Following successful transaction authorization, order processing and dispatch proceed in accordance with our standalone Shipping Policy published on the website.
3. Supported Payment Instruments
www.aromavellum.com supports a wide range of verified payment methods for customer convenience at checkout:
- Credit & Debit Cards: Visa, Mastercard, and American Express.
- Digital Wallets & Alternative Methods: Apple Pay, Google Pay, and supported digital wallet solutions.
4. Data Protection & Cookie Consent
In compliance with applicable Mexican data legislation and European data protection standards (GDPR), www.aromavellum.com maintains rigorous privacy and data consent controls:
- Cookie Consent Framework: Non-essential cookies, technical tracking elements, and performance scripts are active only after a customer explicitly opts in by selecting the “Accept” button on our cookie consent banner.
- Data Protection Management: Personal information collected during checkout is handled strictly in accordance with our standalone Privacy Policy published on the platform.
5. Customer Enquiries & Support
For questions regarding checkout processing, payment validation, or order statement verification, customer support can be reached via written communication:
- Official Contact Email: reed@aromavellum.com
- Support Response Time: Written inquiries are logged upon receipt and answered within twenty-four (24) hours.